Booking & Rental Guidelines
Simple policies for a smooth, stress-free rental experience.
Payment Terms
- 50% deposit is required to reserve equipment. Remaining balance due 24 hours before delivery
- Accepted: Cash, Zelle, Credit Card (+3% fee).
Cleaning Policy
- Customer to return all rental in the same condition of the day it was delivered.
- Reasonable cleaning is included upon delivery.
Damage & Loss Policy
- Customer is responsible for for damaged, lost, or stolen equipment until pickup is completed.
- Fees: Chairs $20/each, Tables $60/each unless otherwise stated.
- Cleaning fees may apply if items are returned excessively dirty.
Cancellation Policy
- Full refund if canceled 5 days in advance
- 50% refund if canceled 3 days in advance
- No refund if canceled within 24 hours of delivery.
Delivery & Pickup
- Standard delivery hours: 8 AM – 5 PM
- Pick up by 1 pm day after event.
- Delivery fee is $60
- Extra fees apply for stairs, long carry distances, elevators, or timed delivery windows.
- Delivery includes curbside drop-off only unless setup service is purchased.
- The customer must have the equipment accessible and ready for pickup.
- All rental pricing is based on a 24-hour rental period. For rentals exceeding 24 hours, please inquire.
Liability Waiver
- Customer assumes responsibility for safe use of rental equipment and releases Seat At The Table Rentals from liability.